cancellation of confluence subscription

Question

I want to cancel the confluence subscription. I created it but can not acces to billing and can not see any subscription under billing so that i can cancel it.

Jayesh Raghuvanshi_qb6277 · Answer

@Ebuhan Atacoglu

You can cancel Confluence Cloud from Atlassian Administration by selecting the correct organization, opening Billing, and canceling the Confluence site/product subscription; if you don’t see any subscriptions, it’s typically because you’re in the wrong organization, don’t have Billing admin permissions, or the site is on the Free plan (in which case you delete the site instead of canceling a paid subscription).

Thanks
Jayesh R

Ebuhan Atacoglu · Answer

Thanks, I guess i am not. Although i created this space, i am not,

Fabio Racobaldo _Catworkx_ · Answer

Hi @Ebuhan Atacoglu and welcome,

please read the following guide https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

BTW, you need to be a Billing Admin to be able to do that.

Hope this helps,

Fabio