Deleting resolutions in Jira

Ron Aisen_y58ycf

Hi, I'd like to delete a resolution In jira and I have 2 concerns regarding this, 

Thanks In advance for the assistance

 

1. Does deleting the resolution in Jira admin settings prompts you to update the new resolution as you delete the old one?

2. Do I need to first map all of the workflows in my Jira projects to see which resolutions are being used and update them to the new resolutions so I won't have issues and bugs in my workflows?

Ali Umut Terzi

Hi @Ron Aisen 👋

1️⃣ Deleting a resolution in admin settings
Deleting a resolution under Jira Settings → Issues → Resolutions does not automatically prompt you to update workflows or replace it with another value.
If that resolution is currently referenced in a workflow (for example in a “Set Resolution” post-function), Jira won’t auto-replace it — that transition will simply break or throw an error during execution.

2️⃣ Mapping workflows before deleting
Yes, it’s highly recommended to first map where that resolution is used.

• Review your workflows in System → Workflows and check transitions leading to “Done” or similar statuses.
• Update those transitions to your new resolution value.
• Also, run a quick JQL search like:
• resolution = "Old Resolution Name"

to find issues still using that resolution, and bulk-update them if needed.

✅ Safe process suggestion

1. Create the new resolution first.
2. Update workflows to use it.
3. Bulk-update existing issues.
4. Then safely delete the old resolution.

That way, you’ll avoid any broken workflows or inconsistent reporting across your projects.

Hope this helps! 🙂