One of the user is not having access to link

Question

How to get the access for a confluence link. One specific user is not having access to a link

Marc -Devoteam- · Answer

Hi @Apparao Pitta

Welcome to the community.

Does the specific user have a Confluence license, if so are there restrictions set on the specific page?

Jayesh Raghuvanshi · Answer

@Apparao Pitta

To grant a specific user access to a Confluence link, you need to check and configure permissions at three levels: Global permissions, Space permissions, and Page restrictions. The issue is typically resolved by adding the user to the appropriate level where access is being denied.

Thanks

Jayesh R

Tomislav Tobijas · Answer

Hi @Apparao Pitta ,

Can you maybe elaborate on what you mean by "access for a Confluence link"? Like, is the user unable to access Confluence, a specific space or maybe just one page/content?

Also, can you share a screenshot or error message they are seeing?

If it's an access issue, I'd recommend reaching out to your internal Confluence or Organization admins, as they are the ones usually handling these kinds of requests.

Cheers,
Tobi