Limit user dropdowns to only users who have access to your site

Question

Hi Jira Gurus!

We have recently moved to an individual site on a Jira Enterprise instance. We have about 60 users, but there are over 2000 users on the enterprise instance.

Does anyone know if there's a way to limit our system user dropdowns (ex assignee, reporter) to only the users who have access to our site? We have a number of users with very common names and it is a) difficult to figure out which one is ours and b) annoying to have to sort through 50 people with the last name Smith to find our 2.

Thanks!

Sascha H_ · Answer

I want to add: This sort of trouble shooting requires patience. It takes some time for the system to propagate changes in the permissions. Also make sure that you always refresh the page with the work item you test, in order to make sure that you aren't testing against stuff from your browsers cache!

Sascha H_ · Answer

Hi @Cailin Che ,

If it is feasible, I would first try to remove everyone from the 'Assignable' permission and see what gets offered in Assignee.

Then add one group back and see what is offered.

Depends on the size of your groups, if this makes sense.

Regards,

Sascha

Cailin Che_3cob1c · Answer

I used the permission check to look at some of the people in our dropdowns that shouldn't be there and Jira confirms they do not have permissions to be assigned or create issue, yet they still show up. We are on company managed projects and permissions are set by user groups. I have confirmed that the user groups used only contain our team members. I have also spot checked some of the users who appear in the user admin area and they do not have access to our site.

Our enterprise admin is out indefinitely - any other suggestions of where I can look?