Cloning via automation is not including all Status values

Adrianna Bell

When I clone an issue via automation, it is not including all of the Status field values in the cloned ticket.  It is missing Done and Cancelled.  In my Clone Issue action, I originally had the "Project" value as Same Project but also tried changing it to the specific project where the ticket is being cloned and neither of those options resolved it. 

I looked at the workflow for this project and the statuses are there but just not showing in my cloned ticket.  I am also cloning sub-tasks and when I clone the sub-tasks, the statuses ARE there.

Adrianna Bell

I figured it out.  The DONE and CANCELLED  options for Status do not appear on the parent task until all of the subtasks are marked Done or Cancelled.  As soon as I closed the sub-tasks, the Done and Cancelled options for status appeared on the parent.  A bit disappointing that I can't just cancel the parent and have it then auto-close the sub-tasks but I guess this is how it was designed.