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Error message showing: "Required’ field is not linked Link a field in this form"

Joe Skinner_4m5p09

Jira form showing error message: "

‘Required’ field is not linked

Link a field in this form with the Labels Jira field in the Task request form."

The form has been working fine and nothing has been changed- but now this error message appears and the form doesn't open because of it.

I need the form to be a 'task' and select create shareable link.

Each time I fix one error, another appears (as if it wants me to automate everything to add labels/ components fo

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Valerie Knapp_gp7rpj

Hi @Joe Skinner , thanks for your post.

Please can you share some screens of what is happening?

I am having trouble understanding where we would need to look in the configurations to be able to help you.

Thanks

Prachi Bolar

Hello.

Welcome to community

Please check this article : https://community.atlassian.com/forums/Jira-Service-Management/Required-field-is-not-linked-error-is-displayed-in-custom-form/qaq-p/1981309

It has discussion on the error that you are facing

Thank You,

Prachi

Joe Skinner_4m5p09

Here is a screenshot of the error - once I link a field to labels, a new error appears for components, and then more error messages. The form was working fine yesterday and nothing was changed... so it seems it might be due to a jira update?

Trudy P Claspill

Hello @Joe Skinner

What type of project does this concern? Get the project type information by clicking the three dots next to the project name in the left-side panel.

Screenshot 2025-10-01 at 7.59.24 AM.png

Joe Skinner_4m5p09

Hi Trudy, it shows Software project (company managed)

Joe Skinner_4m5p09

Hi Prachi,

Our form requires a lot of 'Required fields' - and the error doesn't give a specific field that is causing an error. Is there a way I can contact you to resolve?
Thanks

Joe Skinner_4m5p09

If I change the work request type to a Portfolio Epic instead of a Task, it works... (but I need it to be a task)

Trudy P Claspill

Hello @Joe Skinner

Thank you for that additional information.

I have deduced that you are using the Advanced Forms feature in the project. is that correct?

Including here the message you are receiving:

Screenshot 2025-10-01 at 6.45.24 PM.png

This message indicates that the form is associated with the Task work item type.

The other part of this message is indicating that you have specified the field named Labels as a Required field in the Field Configuration you have associated to the Task work item type.

Because you have set the Labels field as Required for the Task work item type, your form must include a field that is linked to the Labels work item field so that users of your form can provide the required information. This will be true for any field that you have set as Required in the Field Configuration that is associated with the Task work item type in this project.

You can review the Field Configuration associated with the Task work item type to see which fields have been set to Required. Go to Project Settings > Work Items > Fields.

There you will see each of the Field Configurations in use in your project and the work items types that use them. Here I have two Field Configurations; one used by the Story work item type and the other used by all the other work item types.

Screenshot 2025-10-01 at 6.53.09 PM.png

If you click on the > character to the left of the Field Configuration name that will show you the list of fields in that configuration including a column to identify the ones marked as Required.

Screenshot 2025-10-01 at 6.55.54 PM.png

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