No Admin Access – Site Suspended After Admin Left Company

Nicoleta Andreea Ruscea

Hello,

 

Our Atlassian Cloud site for Haulotte, https://haulotte.atlassian.net, is currently suspended, and our only site/org admin has left the company (Florent Lavaux)

I am unable to access our documentation or manage users.

We urgently need admin access restored so we can recover our project data for Saumon project and continue our work for the ongoing knowledge transfer.

 

Please advise on the next steps to verify our ownership and assign a new admin.

Thank you for your assistance.

Valerie Knapp_gp7rpj

Hi @Nicoleta Andreea Ruscea , welcome to the Atlassian Community and thanks for your post.

I am sorry for your situation. I have written in our internal Atlassian Champion chat to see if anyone can signal this post to Atlassian. In the interim, if you haven't already, please open a support ticket here - https://support.atlassian.com/contact/#/ 

I hope this gets resolved for you quickly.

Best wishes