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Jira Automation only trigger when issue has a parent issue

timothy.higgs.extern

I've got an automation that when an issue is created and its parent has LABEL XY, then the child issue receives LABEL XY.

Problem is, when I create an issue that doesn't have a parent, it's still adding LABEL XY.

Anyone know how I can check first if there's a parent issue assigned before it triggers?

Thanks

Accepted answers

timothy.higgs.extern

{{issue.parent}} IS NOT {{Empty}}

All comments

Bill Sheboy

Hi @timothy_higgs_extern -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help. Please post the following:

an image of your complete automation rule in a single image for continuity
an image of the audit log details showing the rule execution

Until we see those...

Checking if the created work item has a parent may be done with a condition. And, there is a new automation feature which allows adding conditions to triggers. I recommend not using that yet has it have problems / potential defects. Instead, please try this:

trigger: work item created
action: re-fetch work item data (This is needed due to the above mentioned timing defects.)
condition: parent is not empty
...continue with your rule steps

Kind regards,
Bill

Jonathan Smith

@timothy_higgs_extern ,

I may be oversimplifying this, but don't you just need to add another condition where issue type = sub-task?

Parent work items would be skipped at this point.

Thoughts?

Jonathan

timothy.higgs.extern

Thanks for the reply Jonathan.
The problem was more when I would create an Epic that hadn't yet been assigned to an Initiative - it was adding the label even though there was no parent issue to check first and see if the parent issue had the label.

I fixed it though.

I needed to add a {{issue.parent}} IS NOT {{Empty}}

That seems to have done it. 👍

timothy.higgs.extern

{{issue.parent}} IS NOT {{Empty}}

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