Allowlist

Question

Desde power automate tenemos una instancia que consume datos de Jira Cloud, y en esta instancia nos indica la IP por la que esta llegando a Jira Cloud, sin embargo, al incluir esta IP y su rango de red en la alowlist de Jira, se sigue generando el error: {"errorMessages":["You're unable to access content because your IP address is not listed in the IP allowlist. Contact your admin for help."],"errors":{}}. Que puedo hacer?

Harpreet_p8d5zl · Answer

Hello @Dolly Catalina Vanegas Solano ,

Your organisation has configured an IP allowlist: to resolve the issue you're experiencing with Power Automate, I suggest contacting your Org Admin and requesting that the IP address from which you are executing Power Automate be added to this allowlist.

For more detailed information, refer to the following link: Atlassian Support—Specify IP Addresses for Product Access.

Matteo Vecchiato · Answer

Hi @Dolly Catalina Vanegas Solano ,

Thank you for your question.

I guess in your organization is configured the IP allowlist through Atlassian guard.

You should ask your organization admin to add the IP from which you are executing power automate.

You can find more detail here: https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/

Kind regards