Project can not create board.

Question

In the side bar, there are lots of projects, some project with "+" icon with "create board" ability. But some project didn't have this ability.

How can I create a sprint board that can have across project active sprint view. Now all porject with "+" works well.

Trudy P Claspill · Answer

Hello @ian chang

Can you show us the item type hierarchy from your Team Managed Software project, from the Project Settings > Work types. Example:

Then tell os which of the item types is not displaying in the board.

Please also share with us the filter you created and use for the board.

Did you create a Scrum board or Kanban board?

Are you looking at the Board view or the Backlog view?

Do you have an Quick Filters activated in the board display?

Do you have a Group/Swimlane option set?

Can you provide a screen image of what you see?

Prachi Bolar · Answer

Hello,

Welcome to Community :)

Kindly refer to this article as well : https://www.atlassian.com/software/jira/guides/boards/overview#board-vs-project to understand different boards in different project types which can help you

Thank You.

Prachi

ian chang_ijwhmq · Answer

this is what I have done "Create a new board selecting From Saved Filter and the source for the board." ,  The filter could show Jira tasks from both  "Team Managed Software projects" and "Business projects, both Team and Company Managed". But the board based on the filter, it seems that the Jira tasks from "Team Managed Software projects" will not show.

This is what occurred.