We are encountering the following issue with one of our Jira Service Management (JSM) instances:
<span>{ "errorMessages": [ "The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at <a href="https://developer.atlassian.com/changelog/#CHANGE-2046" target="_blank" rel="nofollow noopener noreferrer">https://developer.atlassian.com/changelog/#CHANGE-2046</a>" ], "errors": {} }</span>
However, when using the same endpoint in another JSM instance, we do not face this issue — it works as expected there.
Could you please confirm the timeline for when this API change will be enforced across all Jira Service Management instances?
LogicMonitor integrates with Jira, and the removal of the old API endpoint has already started impacting some of our existing customers. We’d like to understand when this change will be fully rolled out so we can plan and communicate accordingly.
