Hi Community, I’m trying to upload manual test cases into Jira XRay using the CSV import template. I’ve followed the format as per the documentation and specified " Manual " as the value for the Test Type field, which I understand is valid. However, I’m encountering an error during the upload process. The error message is unclear, and I’ve double-checked the following: * The issue type is set to “Test” * The project has XRay issue types enabled * All required fields (Summary, Test Type, Steps) are filled * The CSV file is UTF-8 encoded Error as below { "errors": [ { "elementNumber": 1, "errors": [ { "xray": "Test type not present" } ] }, Has anyone faced a similar issue or can suggest what might be causing the error? Also, is there a way to validate the CSV file before uploading to catch formatting issues? Any help would be appreciated!

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Unable to upload Test case to XRay

Thiru Naga Moorthy

Hi Community,

I’m trying to upload manual test cases into Jira XRay using the CSV import template. I’ve followed the format as per the documentation and specified "<strong>Manual</strong>" as the value for the Test Type field, which I understand is valid.

However, I’m encountering an error during the upload process. The error message is unclear, and I’ve double-checked the following:

The issue type is set to “Test”
The project has XRay issue types enabled
All required fields (Summary, Test Type, Steps) are filled
The CSV file is UTF-8 encoded

Error as below

{
"errors": [
{
"elementNumber": 1,
"errors": [
{
"xray": "Test type not present"
}
]
},

Has anyone faced a similar issue or can suggest what might be causing the error?
Also, is there a way to validate the CSV file before uploading to catch formatting issues?

Any help would be appreciated!

Accepted answers

All comments

Marc -Devoteam-

Hi @Thirunaga Palanichamy

Welcome to the community.

What does you CSV look like, does it contain a column that specifies the test typ, which then states manual?

This is mandatory on import

Thiru Naga Moorthy

I am aware it is mandatory. In my CSV, I have a column name "Test Type" with value "Manual". Also in Xray settings, I already added the values "Manual" and "Automated".

Marc -Devoteam-

Have you used the demo CSV from the Xray documentation, the naming needs to be accurate.

Do you also have an id column and a key column, specifying the issue key of the Test issue in Jira.

See an example: https://docs.getxray.app/space/XRAYCLOUD/44565062/Importing+Tests+using+Test+Case+Importer

Chitra Nagdeo

Hey @Thirunaga Palanichamy ,

Welcome to Atlassian Community Forum!

Currently, their StatusPage indicates ongoing connectivity problems, which could be the case of your issue here

I recommend monitoring their StatusPage for updates. If the issue is urgent, you can also reach out to their support team directly via their service desk.

Refer below

Regards
Chitra Nagdeo

Thiru Naga Moorthy

I have ID column. And I follow exactly the same procedure mentioned in the documentation

Thiru Naga Moorthy

Seems like this is working now. But I get now a different error

{
"errors": [
{
"elementNumber": 0,
"errors": {
"otherErrors": [
"No operation with name 'set' found. Valid operations are: ADD,SET,REMOVE,EDIT,COPY"
]
}
},

Thiru Naga Moorthy

Seems like this is working now. But I get now a different error

{
"errors": [
{
"elementNumber": 0,
"errors": {
"otherErrors": [
"No operation with name 'set' found. Valid operations are: ADD,SET,REMOVE,EDIT,COPY"
]
}
},

Kalyan.Petluru

How to add 'test type' field in Xray config settings as I get "xray": "Test type not present" even I have 'test type' column in CSV upload file.

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