issue with assignee

Shriyansh Kaurav

Hi,
I am syncing Jira and GitHub using Getint. In the user mapping, Getint is passing the GitHub user ID (e.g., 230675700) instead of the username (shriyanshacoustte) when assigning issues. GitHub’s API only accepts the username for assignees. Can you please fix this or provide an option to use only the username in mappings?
Thank you!

Trudy P Claspill

Hello @Shriyansh Kaurav 

Welcome to the Atlassian community.

We are a community of users of the Atlassian products, not technical support for the Atlassian products of third party applications.

If you want to report a problem with the Getint product, you will need to contact their technical support team. You can find that information on the Support tab of the Atlassian Marketplace listing for that app.

https://marketplace.atlassian.com/apps/1223933/github-integration-for-jira-github-connector?tab=support

Good luck!