Set request participants from asset array

Question

Hi guys,

this is the first time I'm trying to do some stuff with asset & request participants. I saw a few "tutorials" or solution but my brain dosen't work right ;D

Maybe you can help me guys here.

So I have an AQL Array with the needed people. The array contains the User E-Mail which I can simply map (in theory) and everything works.

The field request participants does not allow me to enter the array.

I saw some solutions in the "additional field" stuff but i'm not sure how the solve that for my variable/array.

Can someone give me a hint or a solution?

Dominik Hebestreit · Answer

Hi, I found my solution.

The lookupobjects contains the User attribute. This is the jira user.

My solution was to use this json in edit field:

{

"fields": {

"customfield_10026": [

{ "id": "{{User}}" }{{^last}},{{/last}}

]

}

Thanks all!!!!

Marc -Devoteam- · Answer

Hi @Dominik Hebestreit

As @Matteo Vecchiato mentioned, what is the result of the lookup objects action, what information is retrieved.

As Request Participant is a user field, it can only process accountID(s) as value(s)

So add a log action to your rule to see what the variable ((lookupObjects}} contains.

What is the result?

Matteo Vecchiato · Answer

Hi @Dominik Hebestreit

I suggest to check if in the array there are the user accounts IDs, and not the asset IDs.

Moreover please have a look into this article:https://support.atlassian.com/jira/kb/add-update-remove-request-participants-using-automation-in-jsm-cloud/

Regards