Error java.lang.NoClassDefFoundError: com/atlassian/jira/issue/attachment/AttachmentZipKit$FileCriteria

Question

This has just started happening, and I don't understand what has changed that is generating this error. It occurs when I try to attach a file to an issue in JIRA, and only began the other day.

It also occurs when I click on an issue with a falie attached to it (that has been successfully attached earlier - more than a few days ago).

Andreas Åkerström · Answer

Thank you!

I'll stay tuned.

Dave · Answer

It appears that you're running into a new bug in JIRA Agile - https://jira.atlassian.com/browse/GHS-11412

The errors are thrown at an attempt to open the Issue Detail pane for issues that have attachments of specific file type (.xlsx, .docx, .zip, .frt).

We're currently working on a fix for it, however, I'm unable to tell when exactly it would be deployed. All updates with that regard will be posted in the public bug report ticket, and so I suggest that you watch it to be notified about them. Available workarounds are also described there.

Andreas Åkerström · Answer

Thanks for your reply!

We're running an On Demand instance of JIRA, so I would imagine that they would have alerted our admin to the fact if we were close to running out of space.