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How to transfer ownership of a JIRA board without being an admin of the board?

Tahsin Maisha Rahman

I have a JIRA board which is owned by a former colleague who left the company in a hurry. The board was created personally using his company email and was not under the company organization. Hence, now after I have been onboarded onto the board, I am not being able to add / remove members from the board or perform any admin tasks.

Could someone please help me transfer this board's ownership to my email address?

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Matteo Vecchiato

Hi @Tahsin Maisha Rahman ,

Welcome to Atlassian community.

I suggest to try in one of the following:

Locate the filter associated to the board and change the owner following this: https://support.atlassian.com/jira/kb/cannot-change-or-delete-filters-owned-by-deactivated-or-deleted-users-in-jira-cloud/
If you are org admin, try impersonate the user: https://support.atlassian.com/user-management/docs/log-in-as-another-user/

I hope it helps.

Regards

Tahsin Maisha Rahman

Hi Matteo, thanks for answering but sadly I am not org admin and neither is this settings showing up for me.

For your reference, I am attaching my settings option in this comment:

Screenshot 2025-09-18 at 4.11.07 PM.png

Matteo Vecchiato

Hi @Tahsin Maisha Rahman ,

I'm afraid that an advanced permission level is required for changing the ownership. If not, any user could take the elements from other users.

Regard

Tahsin Maisha Rahman

Hi Matteo,

I understand. I'm trying to log in to my colleague's Jira account, tahmid.tazwar@selisegroup.com, but I'm not receiving any verification or password reset emails. Can you please help me with this?

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