* Does the AI tool read all document formats including Confluence pages, Word, Excel, PowerPoint, images, and PDFs? * Which specific Large Language Model (LLM) does the tool use? * Multi-turn conversations are not supported; each query is independent. Are there plans for future enhancements to support this

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Needed Details on AI Search

Harsh Chhabra

Does the AI tool read all document formats including Confluence pages, Word, Excel, PowerPoint, images, and PDFs?
Which specific Large Language Model (LLM) does the tool use?
Multi-turn conversations are not supported; each query is independent. Are there plans for future enhancements to support this

Accepted answers

Matteo Vecchiato

Hi @Harsh Chhabra ,

Welcome to Atlassian community and thank you for your question.

Some info:

About LLM: https://www.atlassian.com/trust/atlassian-intelligence#:~:text=When%20using%20Atlassian%20Intelligence%20and,follows%20existing%20Atlassian%20security%20practices.

Supported file type by Rock Chat:: https://support.atlassian.com/rovo/docs/using-rovo-chat/

I hope it helps

All comments

Matteo Vecchiato

Hi @Harsh Chhabra ,

Welcome to Atlassian community and thank you for your question.

Some info:

About LLM: https://www.atlassian.com/trust/atlassian-intelligence#:~:text=When%20using%20Atlassian%20Intelligence%20and,follows%20existing%20Atlassian%20security%20practices.

Supported file type by Rock Chat:: https://support.atlassian.com/rovo/docs/using-rovo-chat/

I hope it helps

Harsh Chhabra

Thanks for Response- First Query

Is Rovo Chat & Atlassian Intelligence Same - as the answers for Docs says what Rovo documents rovo can interpretate not what Atlassian Intelligence can

Matteo Vecchiato

Hi @Harsh Chhabra

No Atlassian intelligence is a different tool than Rovo. Atlassian intelligence is a feature that help in the use of Jira and Confluence, but doesn't inspect/analyse the attachments content.

Rovo offers Agents and Chat that can operator with files.

Regards

Loosewebt

From what I’ve seen, the AI can read common file types once they’re indexed, but it treats every question as a fresh one, since multi‑turn chats aren’t in play yet. Atlassian hasn’t shared which LLM sits under the hood, so we’re all guessing there. For a bit of context on how AI search helps with structured info, I liked how https://crowdo.net/local-seo explains keeping data consistent for better results.

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