Edge browser: Cannot download attached files from Jira request on the portal.Chrome browser: no problem with uploading/downloading attachments.
Hello @Hoang Tan
Welcome to the Atlassian community.
This may be related to the "Degraded performance in Confluence and Jira for Microsoft Edge users" incident documented here:
https://jira-service-management.status.atlassian.com/
感謝回復 已解決問題
Thanks for your reply. The problem has been solved.
Since the problem occurs only in Edge, clear browser cache/cookies, disable extensions (especially security or ad blockers), and ensure Edge is updated. If the issue persists, adjust Edge’s security/privacy settings or try opening the portal in InPrivate mode. Chrome works fine, so it’s clearly a browser-specific setting/block in Edge.
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