Hi all, a bit of an odd one, we have this user who is telling us they can't see other tickets, I think they are part of an Org an was able to see their org tickets.
But when I go to check their account to see if they exist in an org it only shows the account has 1 ticket (the one saying they can't see others) and there is no email, it just shows up as "private email address".
Would love any thoughts/advice. Thanks!
