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Getting user in Confluence using REST call and email address does not work.

Jamie Wolman

I am trying to get the user account id via email because I the full name I am given may not not be the full name of the person in Confluence. I need to use a consistent value.

https://xxx.atlassian.net/wiki/rest/api/search?cql=user.email~"xxx@gmail.com"

but I am getting below error :

{

"statusCode": 400,

"data": {

"authorized": true,

"valid": true,

"errors": [],

"successful": true

"message": "com.atlassian.confluence.api.service.exceptions.BadRequestException: No field exists with the name: 'user.email' Did you mean one of : user.fullname, user.accountid, user"

}

I need to be able to get users by email as that is a consistent value whereas Full Name is not consistent between my various systems that Full Name might be different in the system I am using to determine when to make this call as to what's in Confluence. I really need to be able to get users by email address (the consistent value)

Accepted answers

All comments

Marc -Devoteam-

Hi @Jamie Wolman

You can't get a user based on email address via the API ( has been for over a year).

You can only use account ID in the API.

To get a users account ID for a user in Confluence use; get-an-atlassian-cloud-users-account-id

Jamie Wolman

I need the accountID from Confluence. I don't have that value which is why I need to get the user based on some other value such as email or name. The problem is Name may not be consistent between where I am getting it from and Confluence, but email is consistent.

Names are names and systems store them differently using different formats or true fullnames or nicknames, but emails are always consistent.

Would be nice to have the REST call accept getting confluence user by email.

Marc -Devoteam-

Hi @Jamie Wolman

This was there in the early day, but this has been removed, based on security and GDRP guidelines.

This option won't come back.

Jamie Wolman

Just ran into this right now (today) I have a name which is a duplicate of another name (meaning two people with the same name) but of course have different emails. Just getting Confluence users by fullname is proving to be difficult because of just being able to use names. Thanks.

Bill Sheboy

Hi @Jamie Wolman

You show a CQL search, and that would find Confluence content, not users. Instead, please try using the Jira find user endpoint to search by email address: