Is the help documentation editable in JIRA Cloud?

Question

We would like to make changes to the on line help documentation if possible.

For instance,  we would like to be able to edit https://<our instance>.atlassian.net/secure/ShowConstantsHelp.jspa?decorator=popup#ResolutionTypes

to make it more specific for our organization.

Does anyone know of a way to do this?   Please advise.  TIA!

Scott Derderian · Answer

Thanks for the quick reply @Trudy P Claspill

I was hoping we can edit the page directly.  For our use case, we are looking at applying workflow properties to limit the Resolutions available (as a going-forward clean up measure; removing the resolutions from JIRA at a later date).

The description edits I made did propagate downward to the documentation, so that is something  :)

Trudy P Claspill · Answer

Hello @Scott Derderian

Some of the information can be changed indirectly.

For example, each Issue Type has a description.

If you change the Description for that issue type in the Work Types configuration then it will be updated in the pop-up.

You can change the descriptions associated with Priority Levels, Statuses, Resolutions, and Issue Types in their respective configuration pages. I would expect those changes to be reflected in this pop-up.