I've created a Service Account and have given it access to all my apps, I've also added as a user to all my projects, the groups, and gave it read and write permissions.
Hi @Elba Ortiz
Welcome to the community.
What is your next action, you want to do?
Service accounts are not so you cal logon with this user in the GUI, they are for automations or API actions.
Actions you want in the system to happen, but not linked to an actual user.
Hello,
Welcome to Community
Could you please elaborate more on your query?
In general please find the details on the usage of service accounts : https://support.atlassian.com/user-management/docs/understand-service-accounts/
https://support.atlassian.com/user-management/docs/manage-api-tokens-for-service-accounts/
Thank You,
Prachi
same problem here (with more info): https://community.atlassian.com/forums/Jira-questions/Service-Account-cannot-browse-projects-despite-being-in/qaq-p/3152782#M1159182
Has the Service Account also granted the JSM agent license?
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