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Why can I see products that are for a different organization that I own?

Mohamad Elghawi

I created two different atlassian accounts with two differnt emails.

After creating the latest atlassian account I can see products that belong to the other account.

Why is this?

I dont want them to be linked.

They are created using two separate emails and so should be two different accounts.

Accepted answers

Marc -Devoteam-

Hi @Mohamad Elghawi

Welcome to the community.

Can you provide more context, like in images?

Do you have one Atlassian Cloud instance with multiple accounts in it?

All comments

Marc -Devoteam-

Hi @Mohamad Elghawi

Welcome to the community.

Can you provide more context, like in images?

Do you have one Atlassian Cloud instance with multiple accounts in it?

Mohamad Elghawi

The first couple of screenshots show one atlassian account that I used my business email to create. You can see there is 2 orgs - OMS STUDIO and moegg-jira

The screenshot after that shows a different atlassian account that I used to create using my private gmail account.

Somehow the moegg-jira org which should be owned by my gmail account is showing up in my business email atlassian account.

Screenshot 2025-09-09 140540.png Screenshot 2025-09-09 140608.png Screenshot 2025-09-09 140727.png

Mohamad Elghawi

how to check if i have multiple accounts in one? thanks again

Marc -Devoteam-

Hi @Mohamad Elghawi

So there are 2 Atlassian instances OMS STUDIO and moegg-jira

So in both you are listed with your Atlassian account based on your company email address.

Your last screenshot you are logged on to one of the Atlassian instances, but the screenshot doesn't tell which.

You need to go to Atlassian Administration option in both orgs and see which users are added.

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