Notify Stakeholders button

Question

Hi all

We are planing to enable the agents to be able to handle incidents (create incidents, send notifications to the stakeholders) via the jira mobile app. However, in a ticket I see only "add internnal note" or "reply to customer" options.

How can we add the "Notify Stakeholders" option?

Pedro Olmo_7tm5vp · Answer

Hello @Paun_ Cosmin ,

Have you been able to validate whether you can see the link (Notify stakeholders) from your Jira mobile app?

Regards

Pedro Olmo_7tm5vp · Answer

Hello @Paun_ Cosmin ,

If you have the latest version installed (in my case on an Android device), you will see that below the attachment section there is a link called ‘Notify stakeholders’, which is where stakeholders are notified from the mobile app.

Regards

Paun_ Cosmin · Answer

I'm not talking about adding stakeholders to an incident. The button "Notify Stakeholders" is not visible in the jira MOBILE App