How to export list of all active users including "Job Title"?

Question

As JIRA admin how to export list of all active users including "Job Title"?

Gor Greyan · Answer

Hi @Amr Darwish

Can you confirm whether Jira user accounts in your instance are synchronized from Active Directory / an identity provider, or if they are managed directly in Atlassian Access? The availability of fields like Job Title depends on where the user profile data comes from

Amr Darwish_ghe1iw · Answer

Can you provide step-by-step how to do that on jira cloud?

Ollie Guan · Answer

Hi @Amr Darwish ,

Standard User Export

Exports name, email, and status; does not include "Job Title".

External Directory Integration

Atlassian Access enables synchronization of "Job Title" from Azure AD/Okta.

REST API

/rest/api/3/users/search

fetches user data; "Job Title" only if synchronized.

JSM Forms & Assets

Custom fields (including "Job Title") can be exported if collected via forms or Assets.