pls help. in one project, administrators and all users can't close some issue but other issue in same project can do to close
i mean, administors can't close some issue in one workflows. but can close other issue in one workflows
Hi, are you referring to different issue types that perhaps have different workflows? Look at what is common and what is different between the issues. Try to spot the configuration differences.
Hi there,
You should check for the condition set for the workflow, see if there is condition set such as 'only assignee can perform this transition'.
* https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-conditions
Other thing is, you can also check whether the administrator have the correct permission from the permission scheme.
https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions
By default, they will need to have 'Close Issues' permission in order to close issue.
Hope this helps, cheers
You can find the solution from here.
The easiest solution is this
Wrong. You do not yet know what the actual problem is. The most likely cause is that the conditions are incorrect or the user does not have the right permissions. That posting is correct IF you know that the data is corrupt. We do not yet know this, there's no evidence that it is.
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