Where's epic panel in Scrum Backlog?

Question

A coworker setup a company-managed scrum project. However, the backlog view has no way to display epics, other than to check "Epic" in the "Type" filter.

This is what the Backlog view looks like. From my Googling, there is supposed to be an "Epic" button next to "User Story", but there's none:

View settings is supposed to have an option for Epic panel, but again there's none:

Does the project's configuration cause this?

KC Wong_akqwi1 · Answer

"User Story" is disabled in the drop down and cannot be unassigned from #1.

I don't know how my coworker set this up, but currently it is not possible to change to #1 being Epic and #2 being User Story.

Swathi Acharya · Answer

Hey @KC Wong

Be default, the Epic work type will be associated with the Epic hierarchy level (level 1) and the panel displays the Level name mapped to the Level 1. In this case, Level 1 is named as User Story, which is why the panel is displayed as "User Story".

This panel is intended to show the issues mapped to Level 1.

I hope this information helps!

Thank you.

KC Wong_akqwi1 · Answer

Currently the work item hierarchy looks like this:

I can't reorder the Epic and User Story items by dragging. Does their # matter or is it the order shown in the list?

Must Epic be 1 and User Story be 2?

Edit: I tested, the UI doesn't allow move User Story away from #1.