Count of Work Items / Issues on Filters screen

Question

I am an Org Admin. Is it possible to include a count of the Work Items (WIs) / Issues returned for each Filter on the Filters screen itself? When we offboard employees, I create a Filter of all Open WIs for that user so that it's easy to identify [1] In Progress WIs that need to be flipped to a different Status, and [2] to allow for a Manager / Supervisor to reassign anything critical or urgent.

As a user, it would be beneficial to have the option to view the count of WIs returned for the Filter in question, especially when needing to view many within a particular list (per a keyword search, Owner, Project, etc.).

I checked Atlassian's Jira Cloud Jira list and I didn't see this as a feature request or anything else. I also can't add a new item myself, so starting with the Community. Thanks!

Edits: Missed a few words

Dave Buitenhek · Answer

These are all fair points, Trudy. This is my two cents (without putting in a ton of thought):

* How often should the filters be executed to update that number on the screen
- [DB] Upon initial page load only ... many screens I view in Jira require me to navigate away / return or refresh anyway.
* Should all the filters shown on the page be refreshed each time to load the page?
- [DB] Yes.
* If you filter the list of filters should that cause the numbers to be updated?
- [DB] Yes, but I assume this would be a similar concept to pagination.
* What kind of load is that going to put on the system?
- [DB] I assume no additional load than showing "## of 1000+" when viewing any particular Filter. If I want to see the actual total for that Filter, I have to click the '1000+' value to show it.

Trudy P Claspill · Answer

I suspect that this would be a difficult feature to implement. Providing that number would require actually executing each of those filters.

* How often should the filters be executed to update that number on the screen?
* Should all the filters shown on the page be refreshed each time to load the page?
* If you filter the list of filters should that cause the numbers to be updated?
* What kind of load is that going to put on the system?

Hi Trudy - I appreciate the reply. Yes, I meant the list of Filters. I am interested in having the count of WIs listed on that screen for every Filter. I am aware that I can view each Filter to see the count at the bottom ... that just isn't helpful for my use case when I'm reviewing 20+ Filters at a time.

I am an Org Admin and Jira Admin, so I'll suggest this as an improvement. Thanks again.

Dave Buitenhek · Answer

Hi Trudy - I appreciate the reply. Yes, I meant the list of Filters. I am interested in having the count of WIs listed on that screen for every Filter. I am aware that I can view each Filter to see the count at the bottom ... that just isn't helpful for my use case when I'm reviewing 20+ Filters at a time.

I am an Org Admin and Jira Admin, so I'll suggest this as an improvement. Thanks again.