Global Custom Field

Dd_ccz4b8

Hi,

 

How can I create a Global Custom field, common to all tickets in the project, so automation will set it regularly for me (at some scheduled rate) and all the work tickets and other automations will be able to use it and set ticket related fields based on that field.

Thanks 

Walter Buggenhout

Hi @Dd,

A global custom field is a field available across multiple projects. This is managed centrally in Jira work item settings and can only be done by users with product administrator permissions.

A user with the required permissions can add a field following the steps in this support article.

Note that creating the field will not be sufficient to use it in your project(s). This article series has an overview of the additional steps you will need to take.

In addition to creating the field, you will also need to make sure it appears on the screens in your project(s). That is necessary if you want your users or automation rules to fill them out. In team managed projects, you can just add them to your work type screens directly from project settings. In company managed projects, you also need admin permissions to add those fields to the appropriate screens.

Hope this helps!