Bibtex reference in figure caption not working

Question

Hello! I inserted a figure in my document and I now I want to complete the caption with the reference using mosaic bibtex reference. Unfortunately, it seems not working. Any suggestion? 
Ideally it should deliver something like

MYPICTURE
Figure 1: my picture [1].

Thanks!

Abi Brown- Kolekti · Answer

Hi Andrea

I am the customer success manager for Mosaic happy to help. I cannot see the image above but if you want to drop me an email - abrown@kolekti.com happy to help or our support team can be reached here

Kind Regards

Abi

Marc -Devoteam- · Answer

Hi @Andrea Rocca

Best is to reach out to their support department.

Andrea Rocca · Answer

Hi Marc, thanks for your answer. I`m using mosaic.