Attaching Emails to Jira Tickets via API

Question

Hey,

I have a solution in place that is attaching emails to tickets by downloading the email and attaching the file however as you can see from below it is saving them in a unreadable format that has to be downloaded and opened in Outlook to view.

Is there a way to attach it so it looks like the below and is visible in Jira, I am trying to avid emailing it through as I don't want it adding a ton of attachments and adding a comment.

Thank you in advance!

Aaron

Deivid Araujo · Answer

Great!

Let us know how it went :)

Aaron Haydon · Answer

Ah Deivid, good idea. I'll see if I can do that!

Aaron Haydon · Answer

Thanks Benjamin, I see your add on is in Outlook but we aren't really looking to add the email in from Outlook as the Jira Integration does this already. Mainly looking to do it from the API.

Thank you anyway!