Managed Accounts

Rafael Pereira_8o5q5f

Hello!!!

As an Admin user, I`m trying to claim for managed accouts in my organization after verify my domain.

Although, i received a massage saying that another organization is claiming for manged accounts at this domain.

I don`t have another organization with this domain.

What can I do?

Thanks a lot.

Pedro Olmo_7tm5vp

Hello @Rafael Pereira ,

 

welcome to atlassian community!

An domain can only be claimed in one atlassian organization.

Another organization already verified the domain

If someone else has already verified the domain when trying to set a claim setting, we’ll display a warning message letting you know. In this situation, someone at your company might have verified the domain under another organization. We recommend that you choose to claim manually. If you want to claim automatically or aren't sure, contact support.

More information here: https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/

 

regards