Difficulty in moving an issue to a specific column

Question

I have a board in Jira that is simple, managed by the team as a Kanban.

It does not have sprints, and I'm having difficulty when trying to create a new task and move it to a specific column.

Body: {
  "fields": {
  "project": {
  "key": "LSM"
 },
  "summary": "Title of your new task",
  "issuetype": {
  "name": "Task"
}
},
  "transition": "2"
}

It appears that it was successful, but the issue gets stuck in the backlog, when it should be in the column corresponding to transition 2.

Why? How to adjust?

Trudy P Claspill · Accepted Answer

Hello @Luanda

Welcome to the Atlassian community.

What API endpoint are you using?

What is the project type? Get that information from the project list page accessible on your system at:

<yourBaseURL>/jira/projects?page=1&sortKey=name&sortOrder=ASC

Specifically I want to know if it is Team Managed or Company Managed.

If it is Team Managed, changing the Status does not automatically put the issue on the board. With Team Managed projects the addition of the issue to the Board is separate from the Status value of the issue.

Yash Smith · Accepted Answer

Dev Technosys explains that difficulty moving an issue to a specific column in tools like Jira or Trello usually stems from workflow restrictions, permissions, or column constraints. Check if the issue status aligns with the target column, confirm user permissions, and review workflow conditions. Hire developers in UK for advanced workflow customization.