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Standard Plan Upgrade Message Any steps required for Smoother Transition ?

Hima Panchal

Hello Atlassian Community ,

I want to get a perspective on below , what will change and how it will affect us as an organization, do we have to upgrade everyone or it will be automatically upgraded ?

As an admin, I am getting following note :

My Organization is using JIRA as primary

On Oct 17, 2025: Change, problem, and advanced incident management capabilities will move to Premium.

More detailsTry Premium for free

Accepted answers

Vikrant Yadav

Hi @Hima Panchal Welcome to Atlassian Community!

Upgrading a plan will automatically add premium features in JSM. No action need to perform on user side. User automatically starts seeing the premium features.

https://www.atlassian.com/software/jira/service-management/pricing?campaign=17879825186&adgroup=139892810816&targetid=kwd-1015773008860&matchtype=e&network=g&device=c&device_model=&creative=696343364802&keyword=jira%20service%20management%20pricing&placement=&target=&ds_eid=700000001721198&ds_e1=GOOGLE&gad_source=1&gad_campaignid=17879825186&gbraid=0AAAAADAVAKceuqdUg0ZW5u6TgAb4VdmQ8&gclid=Cj0KCQjwqqDFBhDhARIsAIHTlkuH69khj1EqbJXsJhREU1-2WwTDeFaYzsxDlvowKBLu9X910drJ32waAqKpEALw_wcB

https://community.atlassian.com/forums/Jira-Service-Management/What-are-the-differences-between-Standard-Jira-Service/qaq-p/2182583

All comments

Vikrant Yadav

Hi @Hima Panchal Welcome to Atlassian Community!

Upgrading a plan will automatically add premium features in JSM. No action need to perform on user side. User automatically starts seeing the premium features.

https://community.atlassian.com/forums/Jira-Service-Management/What-are-the-differences-between-Standard-Jira-Service/qaq-p/2182583

Hima Panchal

Thank you @Vikrant Yadav for the resources and very helpful answer, Do you happen to know if on the due date if it will auto update for whole team in JIRA Service Management or manually have to upgrade it, how do i check the settings for that ?

Thanks and Best Regards,

Hima

Vikrant Yadav

@Hima Panchal Are you looking to update a Due Date field in JSM or JSM premium licensing due date?

If you are looking to update Due Date field, you can update via Bulk change or you can update it manually or via automation also you can also update Due Date based on some logic.

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