make certain fields read-only after an issue reaches a specific stage (status) within a workflow

Question

I am using Jira Service Management data centre and I want to make certain fields read-only after an issue reaches a specific stage (status) within a workflow.

I.E. I want to lock down the Change Risk, Impact, Planned Start Date and Planned End date after a Change is approved

Marc -Devoteam- · Answer

Hi @Spirit Super

I you have automation in your DC you could create read only text fields and set these fields on the view screen.

Then on the transition have the automation rule copy the values from the fields that need to be read only to then newly created fields.

Make sure that the original fields are not on the Edit and View screen anymore

This could be a work around.

Matteo Vecchiato · Answer

Hi @Spirit Super

Welcome to Atlassian community!

I understand your request, but unfortunately, in native way, it is not possible to set only some fields as readonly after an issue.
With status properties it is possible to set all the fields as readonly, but not for some of them:

In my experience, I would like to suggest to try with Behaviours of ScriptRunner.

I hope it helps.