Problem with converting template

Question

Hi there,

We imported a space from someone else. Apperently he is working with an older Confluence version because we get an error with the templates on this space.

First we went to the templates for this space and then we selected the first one.

We clicked Convert on the Policy template.

The result is now the following (pink screen with error).

How can I undo this, or make sure that we can edit this template again?

Our target was to edit the template with some of our own details but it seems destroyed now. Please help us ;)

Natascha Hartendorf · Answer

you're right. There are macro's in the template. But I cannot reach Confluence Support because of the terrible chatbot :(

Staffan Redelius · Answer

Hi @Natascha Hartendorf

I have never seen this but i guess it might be a old template from Confluence Server or that the template contains macros that are depricated and therefore can not be directly converted to the new editor.

The safest bet might be to re-create the template based ona a existing page or contact Atlassian support and ask for help to investigate the issue.

Sorry for not being able to provide you with a solution for your problem

Best regards,
/Staffan