Advance Branching

Question

I am trying to get below data in an email using the FOR EACH Loop. But in email I am geeting the lables but blank values.

Story ID: {{issue.key}}
User Story: {{issue.summary}}
Type: {{issue.issuetype.name}}
Priority: {{issue.priority.name}}
Status: {{issue.status.name}}

Any help is apperciciated.

Bill Sheboy · Answer

Hi @Ranvijay Singh

The purpose of the Lookup Work Items action is to gather a batch of items to use as data, such as to sum a particular field, report them as a set, etc.  They cannot be acted upon as issues with individual rule actions.

When you instead want to branch over a set of issues, using rule actions on each one, please use a Related Work Items Branch with JQL.

Kind regards,
Bill

Ranvijay Singh · Answer

Thanks Duc, the syntax that you shared and above both are fetching data, however with each issue I want perform some action and then pick the next issue till all issue processed.

Appreciate your support :)

Thanks

Duc Thang TRAN · Answer

Hello @Ranvijay Singh

Can you try with this syntax

Story ID: {{key}}

User Story: {{summary}}

Type: {{issuetype.name}}

Priority: {{priority.name}}

Status: {{status.name}}

BR