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Assistance with Automating Rule to updates field Despite Non-Editable Status

amit_bakst

Hi, I'm trying to set up Global automation, but I'm having trouble. I have a transaction from Qaing/Waiting for PO --> Done. I want it so that when this transaction occurs, a field in the ticket will be updated: 'quarterly planning actual' should match Done. My issue is that the Done status is set as non-editable in its properties. Is there a way to bypass this? Or do it differently? If so, I would appreciate guidance because I haven't found a solution.

Thanks in advance,
Amit

Screenshot 2025-08-18 at 11.13.05.png

Accepted answers

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Yogesh Mude_f9cg0f

@amit_bakst Welcome to the community!

I believe your rule actor is the Automation for Jira user, if so, then you can add the autoamtion user to the JIra-administrator or some other group (mostly admin) and then you can add the workflow permission properties like jira.permission.edit.group=jira-administrators And remove the current one.

With this change, only users belong to the Jira-administrator group will b able to edit the ticket with automation user as well.

Check with this let me know

amit_bakst

Hi @Yogesh Mude ,

As you recommended, I tried to change the permission properties, but it didn't work.

Yogesh Mude_f9cg0f

@amit_bakst Could you confirm, that the fild that you are editing on the Done, is that availble on the Edit issue operation? also, what is the properties that you have applied, can you please share me that snap?

amit_bakst

Hi @Yogesh Mude ,

I can confirm that the field we are trying to edit on the Done is available on the Edit issue operation.

This is the property on the 'Done' status; the administrator group is a group we created.

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