Automation is not able to update the value.

Question

Hello everyone,

I've created an automation that changes the Status (1_Flusso BUG),

Then I created another automation to calculate "PQM date - Input date" {{issue.customfield_12104.diff(issue.customfield_11468).days}}  when Status changes to "PRS" (Giorni Apertura).

Unfortunately, the second automation does not work when status changes due to 1_FlussoBUG automation triggering, but it works if I change the status manually.

Thank you

Trudy P Claspill · Answer

You're welcome!

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Luca Vaienti · Answer

It works.

Thanks a lot.

Trudy P Claspill · Answer

Hello @Luca Vaienti

Welcome to the Atlassian community.

In the second automation on the Rule Details page make sure that this box is checked.