We want to migrate all the Atlassian app data (Jira, Confluence, Projects, Goals) from one user (email) account to another user(email) account in the same organisation.
Please suggest a step-by-step guide on how to proceed futher.
Hi @Jawaad Shaikh
Welcome to the community!
Quick check: Have you claimed ownership of the user domains?
If yes, you can update the user’s email address to the target account. Here’s an example for migrating userA@xyz.com to userB@abc.com (considering xyz & abc domains are claimed):
After this change, all associated Atlassian data (Jira, Confluence, Projects, Goals) will remain accessible under userB@abc.com.
Note: If userB@abc.com (renamed to userB_dummy@abc.com) already contains existing data, this method may not work as expected.
Hope this helps.
Kind RegardsUtkarsh
Hello,
Welcome to Community
Please check if this article helps you here : https://support.atlassian.com/jira/kb/transfer-user-data-to-another-user-including-assigned-issue/
Thank You,
Prachi
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