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Project KEY includes strike-through when filter is created

Julia R.

I have a Team-Managed project which shows each Key without a strike-through.

When a filter is created for this same project, a strike-through is displayed on the project Key for 2 Statuses.

How can I remove the strike-out formatting?

Thanks

Accepted answers

All comments

Trudy P Claspill

Hello @Julia R.

Can you provide some screen images to show us what you are seeing?

Strike through typically appear when an issue is changed to a green/done status and the Resolution field is set.

Julia R.

Thank you, @Trudy P Claspill

Attached are 3 screenshots

PROJECT VIEW displaying 3 statuses
- Proposed (Strike-through NO)
- In Production (Strike-through NO)
- Decommissioned (Strike-through NO)

FILTER VIEW displaying 3 statuses
- Proposed (Strike-through NO)
- In Production (Strike-through YES)
- Decommissioned (Strike-through YES)
WORKFLOW

Ideal Results for each Status regarding Strike-through:

Proposed NO
Implementing NO
In Production NO
Decommissioned YES

AC Project View.jpg AC Filter View.jpg AC Workflow View.jpg

Trudy P Claspill

Hello @Julia R.

Thank you for that additional information. That is helpful.

Can you provide a screen image from the Board tab?

Can you tell us what type of project this is? You can get that information for the View All Projects page, or by clicking on the ... button next to the project name in the panel on the left.

Screenshot 2025-08-14 at 1.12.30 PM.png

Julia R.

AC Project Type View.jpg

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