How can I check in Jira Automation if a form’s request type belongs to a specific group ID?

Radia Dev

Hi Community,

I’m trying to identify which group a particular case in Forms belongs to.

I attempted the following expression:

<span>{{ issue.fields.customfield_10065.requestType.groupIds == "131" }}</span>

Unfortunately, this did not work as expected. My goal is to check if the Group ID is 131 and then apply changes to the case accordingly.

Has anyone implemented a similar check or can suggest a working approach?

Thanks,
Dev Radia

Marc -Devoteam-

HI @Radia Dev 

Welcome to the community.

This is not possible, to find out the Group ID where a request type is in, you can use the API.

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-servicedesk/#api-rest-servicedeskapi-servicedesk-servicedeskid-requesttype-requesttypeid-get 

Note: A request type on the portal IS NOT a FORM, a form can be used in a request type.