Hi
I’m working on editing a Jira workflow and need help setting up some automation and validation rules. Here's the context and what we’ve tried so far:
Current Setup:
Custom dropdown field: Business Benefit
Options: Safety, Volume, Cost 1, Cost 2, Other
(Multiple selections allowed)
Text/value fields:
- Safety
- Volume
- Cost1
- Cost2
- Other
What We’re Trying to Achieve:
Field Validation Rule
If a value is selected in the Business Benefit dropdown (e.g., "Safety"), then the corresponding text/value field (e.g., "Safety") must be completed.
This should apply to all selected options.
Workflow Transition Rule
If Business Benefit is not completed and the corresponding text/value fields are not populated, the issue should not be allowed to transition to "Completed".
Ideally, a pop-up message or error should appear explaining what’s missing.
What We’ve Tried:
- Edited the workflow and tried multiple conditions and validators.
- However, either:
- The "Transition to Completed" option disappears entirely, or
- We get multiple transition options to move to Completed, which is confusing.
Questions:
- What’s the best way to implement this logic?
- How can we ensure the validation works dynamically for multiple selections?
Any guidance or examples would be greatly appreciated!
Thanks
