Not receiving MFA /Verification code e-mails

Question

Hi,

It seems that Atlassian is experiencing some issues regarding sending title e-mail within at least last 4 hours?
No matter if I clear the web browser's cache, click the resend option I don't receive verification code e-mails (we're using Cloud Jira SaaS).

Has anyone else experiencing similar problem today?

P.S.: This also applies to other Products like Confluence etc.

BR, -M

Prachi Bolar · Answer

Hello,

Welcome to community :)

There was an incident on our end  for OTP verification email issues for  users yesterday. This is fixed now and you should be able to receieve the otp.

Thank You,

Prachi

James Humphreys_dwzxk0 · Answer

Same here. The service status page doesn't yet indicate there's a problem.

Nadine Vo · Answer

We have the same problem. I have to enter the verification code, which isn't coming, so I don't have access to either Jira or Confluence.