Transition work item recently created

Eduardo Lima Boucault

I’m building an automation to create a new work item based on the original issue from another project. However, I don’t know how to change the default status of the newly created work item. It seems that Jira uses the work item trigger to determine the status change, but I need to change the status of the new work item instead.

Bill Sheboy

Hi @Eduardo Lima Boucault -- Welcome to the Atlassian Community!

I do not believe automation rules currently use the version of the REST API which allows setting the status when the work item is created.

Instead, rules need to branch to the newly created issue to transition it.  For example:

• trigger: some rule trigger
• action: create work item
• branch: to most recently created work item
  • action: transition work item

 

Also you note the new work item is in another project.  Thus the rule's scope (in the details at the top) will need to include both projects.  Your Jira Site Admin will need to change the rule scope in the global settings area.

 

Kind regards,
Bill