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Have added a group to the Role of Developer in Assets but the person ca get access to Assets.

Mark HIGGINS_6f96z4

I have a group, lets call it SG_VA_Admins, and in that Group we have a user Frank.

In Assets schema, under Roles, for a particular schema, I have added the SG_VA_Admins role to the Developers area.

When I login as Frank, I am blocked, as I don't have permissions?

What am I missing?

thanks

Mark.

Accepted answers

Dirk Ronsmans

@Mark HIGGINS what type of license does the user have that tries to access Assets?

Does he/she have JSM application access?

All comments

Yogesh Mude_f9cg0f

@Mark HIGGINS Can you please take look at the below article...

https://confluence.atlassian.com/servicemanagementserver/configuring-roles-and-permissions-1044784414.html

Mark HIGGINS_6f96z4

Yes, I read that article before I raised my question.

The person is in a group, and that group has developer role access to the schema, and yet, he gets a denied page when clicking on Assets.

Dirk Ronsmans

@Mark HIGGINS what type of license does the user have that tries to access Assets?

Does he/she have JSM application access?

Mark HIGGINS_6f96z4

Thanks @Dirk Ronsmans That was the answer :-)

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