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Jira Automation Rules Check Custom Field is empty when Status is In Verification

JG_mzg5au

How do I create an automated email when a "User Story" status is set to Verification and the "Story Points" field is still empty?

Accepted answers

Trudy P Claspill

Hello @JG

Have you tried to create the rules? If so, share screen images of what you have so far.

There is free on-demand training on creating Automation Rules that you can access from the Learning link at the top of the Community pages.

The basic structure of the rule would be:

Trigget: when item transitions
  To status: Verification
Condition: Field value
  Field : Story Points
  Comparison: is empty
Action: Send Email.

All comments

Trudy P Claspill

Hello @JG

Have you tried to create the rules? If so, share screen images of what you have so far.

There is free on-demand training on creating Automation Rules that you can access from the Learning link at the top of the Community pages.

The basic structure of the rule would be:

Trigget: when item transitions
  To status: Verification
Condition: Field value
  Field : Story Points
  Comparison: is empty
Action: Send Email.

JG_mzg5au

I have done this so far.

How to I add a rules like what you shared on above?

JG_mzg5au

I think I got it somehow, but how do I make it just for User Story ticket type?

Trudy P Claspill

Add another Field Value condition to check the Issue Type field is equal to User Story.

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