I am the creator and primary manager of a project on your platform. I originally intended to use Jira Software Free Plan to manage my team’s work with boards and tasks. Unfortunately, the project is now mistakenly running under Jira Service Management, and I have lost access to the Jira Software features (Kanban boards, issue tracking, etc.). Yesterday, I could access it, but when I opened the link again after 1 day, issues occurred.
I am extremely worried that if it is not restored to Jira Software, our entire project structure, boards, and workflow will be lost. I do not have admin privileges to change the product access myself, and my workers and I can no longer proceed with my team’s work.
Please help me deal with the problem. Thanks for your support.
