Question about migrating Portal users to SSO

Edwin_dp6zug

Hi all

I have a portal where my users can access to submit tickets. My users are all portal only customers, and I have restricted sign ups to only allow my company domain address.

To cut the long story short, I am now looking at the prospect of switching to SSO.

I do not think there would be any issues with new accounts signing up via SSO, but I would like to know

Question(s)

• Have you encountered any issues with enabling SSO to existing portal users?
• Are there any additional steps I need to do to ensure a smooth transition?

Thank you for taking the time to read.

Marc -Devoteam-

Hi @Edwin 

Welcome to the community.

Here is the link to the documentation to configure-saml-single-sign-on-for-portal-only-customers 

Read it carefully, you will require Atlassian Guard subscription for this.