Our customer notification when replying is badly formatted. It seems like images are hidden behind the text, the alignment is not correct. Please see example image:
Can anyone help with this issue?
Thank you.
Fabian
Hi @Fabian Wunn and welcome,
a JSM project admin should be able to check customer notification template (https://support.atlassian.com/jira-service-management-cloud/docs/edit-the-content-of-your-customer-notifications/). Please review that template in order to fix this issue.
Hope this helps,
Fabio
Hi Fabio,
thanks for the hint. I was able to fix the issue. It was definitely hidden in the CSS Code of our notification template.
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